Acceptance of Terms
By accessing, registering on, or using the Ninoga platform in any way — including browsing the site, creating an account, making a deposit, placing a bet, or playing any game — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.
These terms form a legally binding agreement between you and Ninoga. If you do not agree with any part of these terms, you must not use the platform. Continued use of Ninoga after any update to these terms constitutes acceptance of the revised version.
These Terms and Conditions apply to all services offered on Ninoga, including sports betting, esports betting, card games such as Pusoy, fishing games, and all other gaming and wagering products available on the platform now or in the future.
If anything in these terms is unclear, contact Ninoga support at support@ninoga.com before proceeding. Do not assume — ask first.
Eligibility and Registration
To register and use Ninoga, you must satisfy all of the following conditions at the time of registration and at all times while your account remains active:
- You are at least 18 years of age. Ninoga does not permit underage gambling in any form.
- You are a resident of the Philippines and are accessing the platform from within a jurisdiction where online gaming and betting is legally permitted for you.
- You are registering as an individual on your own behalf and not on behalf of another person or a third party.
- You are not a current employee, contractor, affiliate, or immediate family member of Ninoga or any of its associated game providers.
- You are not on any self-exclusion list maintained by Ninoga or by a recognised responsible gaming authority.
- You have not previously had a Ninoga account suspended or terminated for breach of these terms.
By registering, you confirm that all information you provide to Ninoga is accurate, complete, and current. Providing false information during registration is a material breach of these terms and may result in immediate account closure and forfeiture of any balance held.
Ninoga reserves the right to request identity verification documents at any time. Failure to provide valid ID when requested will result in the suspension of deposit and withdrawal access until verification is completed.
Account Rules
Each player is permitted to hold only one active account on Ninoga. Opening multiple accounts — whether under the same name, same device, same payment method, or same IP address — is strictly prohibited and may result in the closure of all accounts involved and the forfeiture of any associated balances.
You are personally responsible for the security of your Ninoga account. This includes:
- Keeping your login credentials — username and password — confidential at all times.
- Never sharing your account with another person, regardless of relationship.
- Enabling two-factor authentication (2FA) where available to add an extra layer of security.
- Notifying Ninoga support immediately if you suspect unauthorised access to your account.
Ninoga will not be held liable for losses resulting from unauthorised account access where the player failed to maintain adequate security or shared their login details. All bets and transactions made through your account before you report a security breach are treated as valid and will not be reversed.
Ninoga reserves the right to suspend or close any account without prior notice if there is reasonable suspicion of fraud, money laundering, terms violation, or any activity that may harm the platform or other users.
Deposits
Ninoga accepts deposits via the following Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, and direct bank transfers from BDO, BPI, and UnionBank. Visa and Mastercard debit and credit cards are also accepted where available.
- The minimum deposit on Ninoga is ₱100 per transaction.
- Deposits are credited to your Ninoga balance in Philippine Peso (₱) and must be used for gaming purposes on the platform.
- GCash and Maya deposits are processed instantly in most cases. Bank transfer timing depends on the sending bank and payment rail used.
- Ninoga does not charge a fee for deposits, but your bank or e-wallet provider may apply their own charges. Ninoga is not responsible for third-party fees.
- All deposits must come from payment methods registered in your own name. Deposits from third-party accounts or unverified sources will be reversed and may trigger an account review.
Ninoga may hold or reverse deposits that trigger our fraud detection systems pending investigation. This is done to protect your account and the integrity of the platform.
Withdrawals
Withdrawals from your Ninoga balance can be made to GCash, Maya, or your registered Philippine bank account. The following conditions apply to all withdrawal requests:
- The minimum withdrawal amount is ₱200 per request.
- Your account must be fully KYC-verified before any withdrawal is processed. This is a one-time requirement.
- Withdrawals must be made to a payment method registered in the same name as your Ninoga account. Third-party withdrawal accounts are not permitted.
- GCash and Maya withdrawals submitted before 6:00 PM PHT are typically processed the same day. Requests after 6:00 PM are processed the following business day.
- Bank transfer withdrawals follow the timelines of the recipient bank, which may take one to three business days depending on the institution.
- Ninoga reserves the right to request supporting documentation for large withdrawals in compliance with BSP Anti-Money Laundering Act (AMLA) requirements.
Winnings derived from bonus funds are subject to the wagering requirements attached to that specific promotion before they become eligible for withdrawal. Withdrawing bonus-linked funds before meeting requirements will result in forfeiture of the bonus portion.
Betting Rules
The following general rules apply to all bets placed on Ninoga, across all categories including sports betting, esports betting, and games:
- Once a bet is confirmed and accepted by Ninoga, it cannot be cancelled or altered by the player. Review your selection carefully before confirming.
- If an event is postponed and does not take place within 24 hours of the original scheduled time, all bets on that event are voided and stakes are returned.
- If an event is abandoned mid-play, Ninoga will apply the applicable sport-specific rules. In most cases, bets that could not be settled by the point of abandonment are voided.
- Ninoga may limit bet amounts on specific markets or events at its discretion — particularly for markets where significant liability is concentrated.
- In the case of obvious errors in published odds (for example, clearly incorrect decimal values), Ninoga reserves the right to void affected bets and return stakes to players.
- Live betting odds are updated in real time. Ninoga is not responsible for connection issues on the player's side that result in a bet being placed at an unexpected odds value.
All bets are settled based on official results as published by the relevant sporting body, esports league, or game provider. Ninoga's decision on disputed results is final after review.
Bonuses and Promotions
Ninoga offers promotional bonuses to eligible players from time to time. These include welcome bonuses, deposit match bonuses, cashback offers, and event-specific promotions tied to MPL playoffs, UFC events, and other major fixtures.
- Each promotion on Ninoga has its own specific terms, including eligible games, minimum deposit, wagering requirements, and expiry dates. These individual terms take precedence over this general section.
- Wagering requirements specify how many times the bonus amount must be staked on qualifying games before a withdrawal can be made. For example, a 5× wagering requirement on a ₱500 bonus means ₱2,500 must be wagered before the bonus converts to withdrawable cash.
- Ninoga bonuses are intended for individual, recreational players. Players who exploit bonuses through systematic low-risk strategies (bonus abuse) will have their bonuses forfeited and may have their accounts reviewed.
- Ninoga reserves the right to modify, pause, or discontinue any promotion at any time. Players with active bonus funds at the time of a promotion's discontinuation will be given reasonable notice.
- Only one promotional offer may be active per account at a time unless Ninoga explicitly states otherwise in the specific promotion terms.
If you are unsure whether a specific betting pattern will qualify toward a wagering requirement on Ninoga, contact support before you play — not after. Decisions on completed play are final.
Prohibited Conduct
The following actions are strictly prohibited on Ninoga. Engaging in any of these may result in immediate account suspension, balance forfeiture, and referral to relevant authorities where legally required:
- Registering multiple accounts or colluding with another player to abuse promotions or betting markets.
- Using automated software, bots, scripts, or any form of artificial assistance to place bets or interact with the platform.
- Match fixing, spot fixing, or placing bets based on insider information about a sporting or esports event outcome.
- Using the Ninoga platform for money laundering — depositing funds with no genuine intention to play, then withdrawing them.
- Attempting to reverse transactions through your bank or e-wallet provider (chargebacks) while retaining the associated winnings or bonus funds.
- Exploiting technical errors, software bugs, or loopholes in the Ninoga platform to gain an unfair advantage. Any such winnings will be voided.
- Using another person's payment method, identity, or bank account to fund or withdraw from a Ninoga account.
Responsible Gaming
Ninoga is committed to providing a safe and responsible gaming environment. The platform offers a range of tools to help players stay in control of their gaming activity:
- Deposit limits: Set daily, weekly, or monthly caps on how much you deposit into your Ninoga account.
- Session time reminders: Receive notifications when you have been logged in and actively gaming for a set duration.
- Self-exclusion: Temporarily or permanently block access to your account at any time through account settings or by contacting support.
- Reality checks: Optional in-session notifications that show how long you have been playing and your net gain or loss for the session.
Ninoga strongly encourages all players to use these tools proactively. Gaming is meant to be an enjoyable activity — if it stops feeling that way, the right move is to take a break. Ninoga support can assist with activating any of the above tools immediately upon request.
For more detailed information, visit the Responsible Gaming section of the Ninoga website.
Privacy and Data
Ninoga collects and processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines. By registering on Ninoga, you consent to the collection and use of your personal information for the purposes described in the Privacy Policy.
Ninoga will not sell your personal data to third parties. Data is shared only with licensed game providers, payment processors, and regulatory bodies as necessary to operate the platform and comply with legal obligations. All data sharing is governed by data processing agreements consistent with the Data Privacy Act.
You have the right to request access to, correction of, or deletion of your personal data held by Ninoga, subject to legal retention requirements. Submit such requests to support@ninoga.com with your verified account details.
Limitation of Liability
Ninoga provides the platform on an "as is" and "as available" basis. While we work hard to maintain uptime and system integrity, we cannot guarantee uninterrupted access at all times. Ninoga will not be liable for losses caused by:
- Temporary platform unavailability due to scheduled maintenance or unplanned technical issues.
- Internet connectivity problems on the player's side, including during live betting or in-play games.
- Third-party payment processing delays beyond Ninoga's direct control.
- Force majeure events — including natural disasters, government actions, or infrastructure failures — that prevent normal platform operation.
To the fullest extent permitted under Philippine law, Ninoga's total liability to any player for any claim arising from use of the platform shall not exceed the total deposits made by that player in the 30 days prior to the claim. This limitation does not affect any rights you may have under applicable consumer protection law.
Changes to These Terms
Ninoga reserves the right to update or revise these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will reflect the revision date.
For significant changes — such as modifications to withdrawal terms, wagering requirements, or prohibited conduct provisions — Ninoga will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect.
Your continued use of Ninoga after the effective date of any revised terms constitutes your acceptance of the updated version. If you do not agree with the changes, you should stop using the platform and withdraw your available balance before the revised terms take effect.
Contact Us
If you have questions about these Terms and Conditions, or if something here is not clear, please reach out to the Ninoga support team before proceeding. We are available 24 hours a day, seven days a week.
Email: support@ninoga.com
Platform: Use the live chat widget on the Ninoga website (available when logged in).
For account-specific queries — including disputes, withdrawal holds, or bonus calculation questions — please have your registered email address and account username ready when contacting us. This helps Ninoga resolve your concern faster.
These Terms and Conditions were last reviewed and updated in June 2025. They are written in English (en-PH) and are intended for players accessing Ninoga from within the Philippines.